Shipping Policy

Shipping policy

Shipping Policy

1. Processing Time:

  • Orders are processed within 1-2 business days (excluding weekends and holidays) after payment verification.
  • Please double-check your shipping address. We will not be responsible for orders shipped to incorrect addresses.

2. Shipping Rates:

  • Shipping charges are calculated based on the weight of your order and the destination.
  • Free shipping is available for orders over a specified amount. Check our promotions for details.

3. Shipping Methods:

  • We offer standard and expedited shipping options.
  • Standard shipping usually takes 3-5 business days, while expedited shipping takes 1-2 business days.

4. Order Tracking:

  • Once your order is shipped, you will receive a tracking number via email.
  • Use the tracking number to monitor your package's journey to your doorstep.

5. Delays:

  • We strive to deliver your order promptly, but unforeseen circumstances may cause delays.
  • If there's a significant delay, we will notify you via email.

6. Lost or Damaged Items:

  • In the rare event of lost or damaged items during shipping, please contact us within 7 days of receiving your order.
  • Provide photos of the damaged items and packaging for our investigation.

7. Returns Due to Shipping Issues:

  • If your order is returned to us due to an incorrect address or delivery failure, we will contact you for an alternative address.
  • Additional shipping charges may apply for reshipment